Concession Manager - Portlaoise

Job Title: Concession Manager
Sector: Ladies Fashion
Location: Portlaoise, Ireland
Salary: €27,300 @ 37.5hrs

Leading highstreet fashion retail company are looking for a dedicated and experienced Concession Manager to oversee the operations in Portlaoise.

Job Summary:
The Concession Manager will be responsible for managing the daily operations of our concession, ensuring excellent customer service, maximizing sales and profitability, and maintaining high standards of visual merchandising. The ideal candidate will have strong leadership skills, a customer-focused approach, and a proven track record in retail management.

Key Responsibilities:
- Manage the daily operations of the concession, ensuring smooth and efficient functioning.
- Lead, motivate, and develop a team of sales associates to deliver exceptional customer service.
- Monitor and analyze sales performance, implementing strategies to achieve and exceed sales targets.
- Maintain high standards of visual merchandising and store presentation.
- Ensure compliance with company policies, procedures, and standards.
- Handle customer inquiries, complaints, and feedback professionally and effectively.
- Manage inventory levels, stock replenishment, and stock control processes.
- Prepare and manage staff schedules, ensuring adequate coverage during peak times.
- Conduct regular staff training and performance reviews.
- Collaborate with the head office and other departments to optimize store performance.

Requirements:
- Proven experience as a Concession Manager, Store Manager, or similar role in the retail industry.
- Strong leadership and team management skills.
- Excellent customer service and communication skills.
- Ability to analyze sales data and develop strategies to improve performance.
- Proficiency in inventory management and stock control.
- Strong organizational and multitasking abilities.
- Flexibility to work weekends, holidays, and extended hours as needed.
- Knowledge of visual merchandising principles.
- Proficient in Microsoft Office and retail management software.

Benefits:
- Competitive salary and performance-based bonuses.
- Employee discount on products.
- Ongoing training and development opportunities.
- Friendly and supportive work environment.
- Opportunities for career advancement.