Store Manager - Dublin
Position: Store Manager
Sector: Grocery
Location: Dublin
Salary: €60-75000
Ref No: 5509
Our client, a leading Irish food retailer is currently looking to recruit a Senior Store Manager
The Ideal Candidate Reporting to the Regional and Operations Managers, the ideal candidate will possess a real passion for retail and the flexibility to handle the details of daily operations along with more complex, systems-based protocols that demand strict adherence to regulation. They will not only manage the workflow of the team members, but also interact with customers as the face of the company. They will be passionate about quality control and continuous customer satisfaction, achieved through effective employee training and implementation of company policy. Skills and Qualifications
A minimum of 5 years experience at STORE MANAGER level managing teams of 20 or more people.
Confident leader who can motivate and challenge others to deliver excellence.
Strong commercial acumen
Proven track record in driving operational standards across the business
Previous experience of rota planning and yearly projected requirements of same.
Possess an excellent track record of Team Building and Leadership.
Ability to deliver World Class Customer Service on a daily basis throughout the team.
Ability to make independent decisions in a busy environment where the customer is at the heart of every decision.
Experience of working with Planograms, in both understanding and creating
Excellent communication, interpersonal, and leadership skills with the ability to communicate effectively across all departments.
Detail-oriented, well organised and able to adhere to deadlines
Experience with customer service and conflict resolution.
Proven success in working with all levels of management.
Ability to motivate people on your team and develop members within your team
Responsibilities of the Role
Champion company culture and values as an Ambassador of the company
Exceed customer expectations by delivering exceptional service throughout your team
Promote compliance within your team to adhere to company policies and procedures
Lead a motivated and engaged team ensuring all tools and training are available to them to ensure success
Control and analyse sale performance across each category
Serve as a conduit of communication between team members and senior management
Implement established business strategy, assigning roles and tasks to dedicated team members based on strengths and abilities
Monitor and manage business operational plan including stock management, budgets and profit & loss
Meet and exceed organisational goals with optimum use of workforce and resource allocation.
Ensure compliance with Health & Safety and legal policies and procedures including HACCP protocols
Must place the needs of the team ahead of individual needs
Must lead by example in every action within the role
Manage workflow and ensure team members fully comprehend responsibilities of delegated tasks
Monitor team performance and provide performance evaluations, constructive feedback, mentorship, and discipline if ultimately required
Receive and track customer feedbacks and resolve problems as they arise
Maintain timekeeping and personnel records
Ensure accurate rostering to include effective holiday planning
Accurate ordering for all categories
Apply with your CV Today!